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August 19, 2004

"Shove it"

They're giving Metro employees "brush-up" classes on being nice to customers:

Metro spokeswoman Lisa Farbstein said yesterday that one station manager faces "very serious disciplinary action" after a pregnant woman and her husband complained that he screamed at them, brandished a broom and pushed the husband because they inquired about a broken escalator last week.

He put his brush up, but I don't think that's what they meant.

Post Author: rj3 | 12:53 PM | Link | TrackBacks
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