"Dan the Man"
New WMATA interim General Manager Dan Tangherlini mingles with the rank-and-file. What a concept! I hope he keeps this up: it seems to me that what the system really needs right now is a top manager who is intimately involved in the nuts-and-bolts of the operation.
Previous GM Dick White was great at working with politicos to advance Metro's funding agenda. Unfortunately he wasn't so good at mingling with the workers and riders. He would have been fine if he had a good #2 person at the agency to do that, but apparently he didn't have that.
The article suggests the board might pick Tangherlini as a permanent GM, but at 38, he seems a bit young to me...of course it would depend at least in part on how he fares as the interim man.
Post Author:
massysett | 11:11 PM |
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White really wasn't very good at dealing w/ the public. His answers to questions in the WMATA lunchtime chats were defensive, curt and frequently didn’t address the real issue. He clearly viewed it as a PR tool rather than an opportunity to actually get to know rider issues.