D.C. Circulator buses mostly empty
The Washington City Paper has a scathing piece about the new D.C. Circulator buses: they are mostly empty. "the Circulator buses are clean and new...nothing disrupts their sleek lines--including, on some runs, the shape of a single passenger." The buses average five passengers per trip, with average weekday ridership of 3745. Busy Metrobus routes such as the 70 series and the 30 series average over 15,000 riders a day.
I work near Chinatown and I regularly see both Circulator routes. Both are routinely empty in the area. Meanwhile, half- to completely-full 70 and 71 buses roll down 7th Street, a route that one of the Circulator routes duplicates (though the Circulator stops at the Convention Center; the 70 and 71 go to Silver Spring.) I did ride the Circulator to Georgetown one day; about seven people shared the bus with me going both ways.
A nonprofit group that helps underwrite the Circulator (most of the buses' $6 million budget, however, comes from taxpayers) admitted that the north-south line will not carry many passengers unless more Circulator routes come into being, which makes me wonder why they are running mostly empty buses on a route when they knew it would get few riders. But the article answers that question: the Circulator is partially intended for "challenging Metro and the region to improve the quality of bus service."
Why not work with Metro to improve the quality of bus service? I know the folks at Metro can be a bunch of knuckleheads, and it was D.C. businesses--not Metro--who finally put bus maps on D.C. shelters. But running a batallion of empty buses down 7th Street does not seem to help anything.
Circulator boosters also complain that Metro buses lack "curb appeal" and "friendliness." Uh, okay. Give those empty Circulator buses to Metro. They could use them on the S2 and S4, which can be too crowded to board during rush hour.
Often when I see empty Circulator buses, I figure they will get more riders during the next tourist season. By then, I figure, the Circulator will be described in the tourist books and more hoteliers will know about it. I hope this turns out to be the case, because right now the Circulator is rapidly turning into a joke.
Post Author:
massysett | 09:44 PM |
Link
|
TrackBacks
Can you use normal Metro cards on the Circulator busses? Cause if you can't, I know i don't always have a single dollar bill to pull out of my pocket and jump on the thing, though it would be convenient. Especially going from Union Station to Georgetown, i woudl rather take the Red line to Farragut North and walk the rest of the way.
New - you can use your SmarTrip card, but not a paper farecard. You can't use paper farecards on Metrobusses, either.
As for low ridership - well, over the summer, they appeared to be most popular with tourists, so mostly empty busses at the end of tourist season isn't too shocking. What they need to do is expand operating hours - not too useful to me when it quits running at 9 pm on the weekends.
Thursday afternoon, Nov. 17, 2005
RE: GOOD NEWS FOLLOWUP RE: Comment posted yesterday concerning "DC CIRCULATOR - TERRIBLE SERVICE - COMPLAINT!"
Just to give you an update - there is good news for a change! First thing this morning I received an telephone call and an email reply from Ms. Karen Meacham and Ms. Anne Carey from the Project Management Office, DC Circulator, Project Managers - DC Circulator - Washington Metropolitan Area Transit Authority.
Ms. Carey met w. the Circulator staff involved and apparently steps have been taken regarding (1) drivers exercising better judgment in waiting for passengers they see trying to make the transfer from one of the East-West line buses to catching one of the North-South line buses there at the Convention Center and (2) the dispatchers and "Customer Service" operators being more professional and responsive to passenger calls and comlaints.
My faith - and hope for - the DC Circulator has been restored - for the time being [smile].
Thanks for your interest - and you might want to keep Ms. Meacham and Ms. Carey's names in mind should questions concerning the Circulator come to your attention in the future.
Best!